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Agents In One Single OmniChannel Platform
Stop losing your best leads because of slow response. Tenfold your customer service capacity.
Let teamwork thrive on customers' favourite messaging app. Tackle customer inquiries head-on. Customer loyalty reassured!
Spontaneous logins to a WhatsApp account from multiple devices
No more messaging through personal accounts
Shared team inbox between multiple agents
Chatbot
24/7 MatrixForce Non-Code Chatbot Builder
Don't worry about missing out messages! Let chatbot route conversations drive action with appropriate contents to take action!
24/7 automatic no more late response
Customize chatbot without coding
Gather more customer information
Segment and label your clients to do retargeting
Go beyond just text. Send product links, images, multimedia files
Broadcast
Broadcast To Engage Your New Customers
Go autopilot! Stop forwarding messages manually to customers one by one.
Update your clients about promotions at the exact moment you want.
Connect them personally with customized parameters. Win your customer's head and heart!
Broadcast messages up to 100,000 clients in a single click
Schedule timely and well-targeted messages
Personalize all messages about product promotions, loyalty campaigns, and greetings