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Agents In One Single OmniChannel Platform
Stop losing your best leads because of slow response. Tenfold your customer service capacity.
Let teamwork thrive on customers' favourite messaging app. Tackle customer inquiries head-on. Customer loyalty reassured!
Spontaneous logins to a WhatsApp account from multiple devices
No more messaging through personal accounts
Shared team inbox between multiple agents
Chatbot
24/7 MatrixForce Non-Code Chatbot Builder
Don't worry about missing out messages! Let chatbot route conversations drive action with appropriate contents to take action!
24/7 automatic no more late response
Customize chatbot without coding
Gather more customer information
Segment and label your clients to do retargeting
Go beyond just text. Send product links, images, multimedia files
Broadcast
Broadcast To Engage Your New Customers
Go autopilot! Stop forwarding messages manually to customers one by one.
Update your clients about promotions at the exact moment you want.
Connect them personally with customized parameters. Win your customer's head and heart!
Broadcast messages up to 100,000 clients in a single click
Schedule timely and well-targeted messages
Personalize all messages about product promotions, loyalty campaigns, and greetings
Chat-to-Pay
Keep Your Customers in The Loop
Let your customers make orders and process payments seamlessly on WhatsApp.
No more switching tabs! Unify interactions for more efficient purchasing processes.
Automatic confirmations, reminders and notifications
Integrate with E-commerce platforms, including Shopify、Mangeto、WooCommerce etc.
Integrate with digital payment platforms, including VISA, Master Card, American Express, WeChat Pay, AliPay
Offer various logistics services, including SF Express, UPS, DHL, FedEx, Hong Kong Post
Marketing Tools
Real-time Analytics of Every WhatsApp Messages
Tracking send and read receipts becomes easier than ever. Extract the necessary details from each line. Learn who are the most active clients and retarget them!
View open, click, and reply rate of every message
Track purchase history and conversation record
Target prospects and re-engage customers
Our Partners